What Our Patients Say

Here is what our patients are saying about the treatment they received at Gimbel Eye Centre.

I remember being a patient at Gimbel Eye Centre almost 30 years ago and how the staff and physicians were very professional, kind and caring throughout the visit. I had my annual eye exam yesterday and my doctor was very pleased with the health of my eyes. I have 20/20 distance vision in both eyes. I was just reminded of the functionality that was restored with my vision. I am very pleased with the outcome of my PRK. Thank you to all of you and Dr. John van Westenbrugge for making this possible.

Curtis H.

Dear Dr. Westenbrugge,

I just wanted to send a HUGE thank you note for the laser surgeries you did for me. I really appreciate your expertise. I am 110% satisfied and grateful to you.

Please be well and I wish you and your family all the best in the future.


Ron T.

Dear Dr. Van Westenbrugge and Staff,

Thank you so much for the gift of sight. I have so appreciated being able to see without needing lenses. Not only is my eyesight clear, I have no night driving or bright light sensitivity.

I will definitely refer you and your services to others.

May God richly bless you and yours.

Gratefully yours,

Jolene B.

Dr. van Westenbrugge,

 I just wanted to send you a note to express my gratitude for the manner in which you have helped me over many years. It of course began with the Lasik surgery which was an absolute gift from God (through the hands of a master)! Within a day or so, I could see clearly and had better than 20/20 vision and maintain that vision today many years later.

 And more recently, you have helped me understand a number of matters relating to my eyes.

 The excellence with which you perform your calling coupled with your humble, kind and always helpful manner, deserve high praise. Again, thank you.

John M.

At the Gimbel Eye Centre just yesterday I had double cataract surgery. All hospitals and clinics should go there and watch the way it is done. The way you are treated is unbelievable in every way, from the front end staff to Dr Gimbel himself. If you ever need eye surgery, the Gimbel Eye Centre is the place to go. On a scale from 1 to 10 they are a 20 for sure! I would like to thank Dr Gimbel and all the staff for all they did for me. Thank you!

Douglas N.

All of the staff were very friendly and caring. I liked how Dr. Gimbel and the staff also included my wife through the process.

Mike A.

Dr. Gimbel, I really wanted to thank you for doing my surgery today. I appreciate it so much that I’m not even sure I could express it strong enough in words!

Working at your clinic this summer has been an amazing experience. We learn at optometry school in Waterloo that your practice is the gold standard in Canada for ophthalmology practices and now I can truly attest to that. My learning experience has been above and beyond what I could have ever imagined. Every staff member you employ treats me with so much respect and helps me learn in so many ways. The staff here are so knowledgable and have taught me so much about patient care. The doctors always take the time to explain everything to me, show me things I may not have seen before and they always answer my questions, while always treating me like an equal.

I have been so honoured to work in your clinic and I am so excited to share my experiences and all that I have learned. The optometrist-ophthalmology relationship you employ at your office is so inspiring and makes me very excited to get into the real world.

From the bottom of my heart, I want to thank you again for this incredible opportunity and also for inspiring me to become the best doctor possible and hopefully having a practice that is so patient-centered, just like yours. I look forward to co-managing with you in the near future!

Courtney Kennedy, Optometry Student

To Dr. Gimbel and Staff,

I wanted to take this time to thank each and every one of you at the Gimbel Eye Centre. Your heartfelt kindness and care that has been shown to me will never be forgotten. You and your team provide a level of excelence that is rarely seen in today’s society. I am grateful to have had such wonderful people share in my experience. THANK YOU! and God Bless.

Stacy N.

I have been considering getting refractive surgery for quite some time, the complications with contact lenses falling out during training sessions and not being able to wear my glasses has always been a setback. It will be extremely beneficial for me to be able to see my opponent clearly and I think it will help me take giant strides in my training regimen as well as in competition. My optometrist highly recommended me to Gimbel Eye Centre. I was unsure so before I went to Gimbel I had consultations at other local eye centres but when I came to Gimbel I knew they were the only place I would trust with such a crucial decision. Their knowledgeable and friendly staff answered all my questions and set my mind at ease. They have the most up to date technology and a long history of successful surgeries. I feel safe and comfortable knowing that my eyes are in the hands of very experienced Doctors in Edmonton and I look forward to the day when I am able to see my family and friends in the crowd cheering me on.

Thanks, Gimbel for all your help.

Robbie Merrill - Muay Thai Kickboxing and Mixed Martial Arts Competitor

-finished 20th place in Men’s Singles event 2/14/10

Luge is a very high-speed sport and it requires you to know where you are at every moment of your run. Being very uncomfortable wearing contacts, I felt my vision was holding me back. There simply isn’t time during a run, when you are moving over 130 km per hour, to blink and moisten your contact lenses.

Naturally, I thought laser eye surgery could be a possible solution, but at the same time, I knew I would be putting everything I’ve worked so hard for in the surgeon’s hands — including my chance at a second Olympic Games in front of a home crowd in Vancouver 2010.

I contacted Gimbel Eye Centre because I knew they had a variety of corrective solutions and that they would be able to offer me whatever option suited me best as well as the best chance for success. In the end, I chose PRK surgery and I have had no regrets.

I wake up in the morning and can see the clock without any help and I have yet to miss my glasses or contacts. Not only is it a blessing to my everyday life to be free from corrective lenses, it is also already helping me achieve my sport goals. I’ve already noticed a boost in my awareness of where I am while practicing our starts this dry land season in less time than was expected — and I can’t wait to apply that improvement to true high speed driving.

From the first telephone call to Gimbel, I could tell they were not only highly professional, but that they were genuinely interested in helping me. As an Olympic athlete, I contact a lot of companies asking for help and it is refreshing to see a company come through for me and treat me as wonderfully as Gimbel has.

Thank you, Gimbel!

Ian Cockerline - Canadian Luge Team - 2006 and 2010 Olympics

As a high performance biathlete, my eyesight is very important. It is the difference of a hit or a missed target or the seconds that it takes to blink to readjust my contacts. Thanks to Gimbel Eye Centre, I am no longer at this disadvantage during my training and competitions.

I received IntraLase LASIK surgery and my experience was nothing but the best. The Doctors and the staff at Gimbel were amazing. They helped me choose the proper LASIK procedure, performed the surgery with ease and made the recovery time quick and smooth.

In only a few weeks after my surgery I was back into full time training. This includes several hours of physical training a day along with 2-3 hours of shooting time. With my new eyes, I’ve already seen major improvements in my accuracy and speed in shooting, the targets appear crisp and sharp. Plus, I no longer rush home from training sessions to remove those dry itchy contacts!

I look forward to the upcoming race season to try out my new eyes!

Thank you!

Jodi Etcheverry

It has been 17 years since I have had my refractive eye surgery, and it is still to this day one of the best things that has ever happened to me. As an active, sports-minded person, it was always inconvenient doing certain sports with either glasses or contact lenses. When wearing contact lenses became more and more difficult, the introduction of laser eye surgery was like a dream come true. Following surgery, I was overwhelmed by this modern-day miracle, and I still count my blessings that I have been so fortunate. It really has been a life-changing experience, and both my vision, and outlook is still 20/20.

Elaine Kupser - Publisher - IMPACT Magazine

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